X Center gives you a full virtual call floor of AI voice agents that dial, qualify and close entire sales. One human manager watches every call live and can take over any of them in one click.
This is the floor your manager sees. Click any agent to read its live transcript, listen in, or take over the call. (The demo is a simulation; no real calls are placed.)
Traditional centers scale by hiring. X Center scales by adding AI agents and keeps a human in charge of every one.
Load your consented leads and campaign script. Each AI agent works its own line, dials, handles voicemail and logs callbacks.
The agents open, pitch, handle objections and qualify on your rules. They can close the whole sale or warm-transfer to your team.
A live floor view color-codes every call by how far along it is. The manager can read transcripts, listen in and coach.
The agent says, "Sorry, I'm a bit new and I don't want to give you the wrong information, my manager can assist better," then hands the call to the manager.
Most voice-AI tools leave you choosing between a bot and a person. X Center lets you have both. The AI handles the volume, the manager watches the floor, and when a call needs a human, the handoff sounds natural to the customer.
Try Take Over in the demoIllustration
Built around how call centers actually run, not around a developer API.
Campaigns, pacing, voicemail handling and retries, run by AI agents on your own phone lines.
Hand qualified customers to your dialer or a closer's number, with the context already on screen.
Every agent's status, call timer and transcript on one screen, in a 3D floor or a list.
Monitor any call live, coach quietly, or take the call in one click.
"Call me back Thursday" turns into a scheduled callback the AI agents follow up on.
Connects, transfers, enrollments, handle time and estimated revenue for each agent and campaign.
Premium, human-sounding voices with natural pacing, so customers stay on the line.
Verbatim openers, rebuttal limits, disqualifiers and transfer wording, all enforced on every call.
We run real call centers every day. X Center is the platform we wanted for our own floor.
| Typical voice-AI tools | X Center | |
|---|---|---|
| Built for | Developers wiring up API calls | Call-center operators and floor managers |
| Goal of the call | Answer questions, book appointments, qualify | Complete the whole sale, or warm-transfer a hot lead |
| Supervision | Call logs reviewed after the fact | A live floor where one manager runs 6–8 agents in real time |
| Human handoff | Escalation rules or transfer to a queue | One-click take over with a graceful scripted handoff |
| Fits your operation | Another stack to integrate | Works next to your existing dialer and transfer numbers |
Outbound AI calling is regulated, and X Center is designed to work within those rules from the start.
Campaigns are built for leads who have given their consent.
Agents identify themselves and the company they're calling for.
Opt-outs are honored right away and added to your do-not-call list.
Every call is logged so you can run QA and keep an audit trail.
Supplier enrollments, rebate programs and renewal outreach.
Call web and opt-in leads within minutes and pass on only the ready ones.
Add AI capacity to existing programs without hiring more staff.
Work aged leads and scheduled callbacks so no promised call gets missed.
Answer after-hours and peak calls, then route to a person when it matters.
Programs with a script that runs from qualifying to transfer.
Every operation is different. Tell us your call volume, the number of agents and your campaigns, and we'll put together a plan for you.
X Center is a virtual call center platform. AI voice agents make and take calls, and a human manager supervises them live from a single floor view.
That's what X Center is built for. Agents follow your script from the opener to the close, and you choose whether each campaign closes on the call or warm-transfers to your team.
X Center is designed for one manager to supervise 6–8 AI agents at a time on the live floor.
The agent tells the customer, "Sorry, I'm a bit new and I don't want to give you the wrong information, my manager can assist better," and transfers the call to the manager right away, with the transcript already on screen.
Yes. Agents are set up to identify themselves and the company, to respect opt-outs, and to call only consented leads.
X Center can warm-transfer to any phone number or DID, so it runs alongside the dialer and team you already have.
The public floor is a demo simulation of the real interface, and it doesn't place any calls. Book a demo to see a live setup.
Tell us a bit about your operation and we'll set up a walkthrough. You can also email Jim@hplco.com.